Systems and Process Adviser
- Brighton
- Posted 30th Jan 2012
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Posted by:
Red Flag Recruitment
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Salary:
30,000
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Job Type:
Permanent
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Address:
Tower Point
44 North Road
Brighton
BN1 1YR
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Contact:
01273 666890
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Reference:
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Job Description
Our financial services client in central Brighton is seeking to recruit a Systems and Process Adviser within their Pensions teams focusing on Final Salary schemes.
Purpose:
To support the practice(s) by the provision of a comprehensive and effective support service across operations, systems and processes.
Core accountabilities:
- Supporting the Systems and Processes Manager in delivering an effective service to the Regulation team and other areas of the business as required.
- Acting as a Change Planner for the Regulation team and any other areas of the business as be required.
- Providing administrative support to non-case workstreams in the Regulation team, and other areas of the business where required.
- Recording processes for Practice Management and Regulation teams.
- Coordinating and recording internal and external training events for the Practice Management and Regulation teams in accordance with the objectives of the Systems & Processes Manager.
- Recording systems and process enhancements
- Coordinating induction processes for new staff in the Practice Management and Regulation teams.
- Attendance at Best Practice and Issues Log panels.
- Experience of working with multiple stakeholders to achieve joint outcomes
- Experience of building positive relationships at an organisational level
- Experience of process mapping
- Customer-focused approach
- Flexible, "can do" attitude
- Experience of working with standard Office IT software applications
- Knowledge of internal software (e.g. NOVA, SCORE, MSCRM) advantageous
- Broad scope of pensions knowledge
- Significant experience in presentation and training delivery to a range of audiences
- Prince II qualification desirable
For further information please apply below.
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